Skip to content

Connect · Service

API IntegrationsYour tools, finally talking to each other.

We connect CRMs, ERPs, databases, payment systems, messaging platforms and internal tools with integrations that are monitored, retry on failure and keep data consistent.

Connect your systemsHow it works

Connect your CRM, ERP, databases, APIs and business tools.

What you get

  • System-to-system sync
  • Webhooks and events
  • Custom APIs
  • Monitoring and alerts

01The problem

Disconnected systems turn people into integration middleware.

When systems don't talk, people copy data between them. That's slow, error-prone and invisible — until a customer gets the wrong invoice or an order is shipped twice.

  • The same customer re-entered in three different systems
  • Fragile point-to-point scripts nobody wants to touch
  • Integrations that fail silently
  • No single source of truth for key records

02The solution

Integrations engineered like production software.

We design integrations with explicit data ownership, idempotent processing, retries, alerting and logs — so you know what moved, when, and what to do when something fails.

  • 01

    System-to-system sync

    Keep customers, orders, inventory and invoices consistent across platforms.

  • 02

    Webhooks and events

    React to changes in real time instead of polling or batch uploads.

  • 03

    Custom APIs

    Clean APIs in front of legacy systems so modern apps can use them.

  • 04

    Monitoring and alerts

    Dashboards and alerts for failed syncs, with safe replay.

03How it works

From request to result, step by step.

  1. 1

    Event occurs

    A record is created or changed in a source system.

  2. 2

    Captured reliably

    A webhook or scheduled job captures the change and queues it.

  3. 3

    Transformed and validated

    Data is mapped between system formats and checked against rules.

  4. 4

    Delivered and logged

    The target system is updated; failures retry and raise alerts.

04Typical use cases

Where it fits.

  • CRM ↔ accounting

    Won deals create customers and invoices without re-entry.

  • E-commerce ↔ inventory

    Stock levels and orders stay in sync across storefronts and warehouses.

  • Forms ↔ CRM ↔ messaging

    Leads land in the CRM and trigger WhatsApp or email follow-ups.

  • Legacy system APIs

    A secure API layer over older systems for new applications.

Technology

  • REST
  • GraphQL
  • Webhooks
  • Node.js
  • Python
  • Go
  • Message Queues
  • PostgreSQL
  • Cloudflare Workers

Chosen per project for fit, maintainability and cost. No vendor partnership or certification implied.

05Process

How we deliver integrations projects.

  1. 01

    Understand

    Inventory the systems, data flows, volumes and failure costs.

  2. 02

    Architect

    Data ownership, mapping, sync direction, error handling and security.

  3. 03

    Build

    Integration services with tests against sandbox environments.

  4. 04

    Integrate

    Staged rollout, historical data backfill and reconciliation.

  5. 05

    Optimise

    Monitoring, alert tuning and performance improvements.

06FAQ

Common questions.

Can Sutra integrate with our existing systems?

Most modern platforms offer APIs or webhooks, and we integrate with them directly. For older systems we use database access, file exchange or build an API layer — after checking what's safe and supported.

What if a system has no API?

We look at options such as database integration, scheduled exports, email parsing or vendor connectors. Browser automation is a last resort because it's fragile.

How do you handle failures?

Integrations are designed to retry safely without duplicating data, log every attempt and alert a named owner when something needs attention.

Related services, solutions & reading

API Integrations

Copying data between systems?

List the tools involved. We'll map a reliable way to connect them.

Connect your systems
Talk to Sutra